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KMID : 0922320180250010067
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Journal of Korean Academic Society of Home Care Nursing
2018 Volume.25 No. 1 p.67 ~ p.77
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Performance Evaluation of Nurses in a General Ward Using Data Envelopment Analysis (DEA)
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Park Yeon-Hong
Lim Ji-Young
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Abstract
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Purpose: The purpose of this study was to compare the efficiency of general ward nurses in hospitals using Data Envelopment Analysis (DEA).
Methods: Participants were 30 nurses working at a general ward. Input variables were labor cost and time of direct nursing. Output variables were prevention rate of medication error and bedsores, and patient satisfaction. These variables were extracted using literature review and CVI of an expert group. Data were collected from September 18 to October 7, 2017. Data were analyzed using EMS 3.1 program for DEA and descriptive statistics.
Results: The average efficiency score of 30 nurses was 0.986, which was very high over all. In the super-efficiency analysis of 11 nurses, their efficiency ranged from 1.0 to 1.047. In addition, when the current output was fixed, the labor cost of nurses did not affect efficiency.
Conclusion: This study attempted a new approach concerning performance evaluation of nurses using DEA. This method was useful during appraisal of nurses. We suggest that various input and output variables that were not considered in this study should be added to develop a integrative performance analysis model for nurses.
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KEYWORD
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Nurses, Performance, Efficiency, Hospitals
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